Payment

Payment channels  -- > CIGNA provides more convenience for our customers to pay premiums with multiples payment channels as follows:


1. Credit cards       

2. Direct debit against savings accounts of Krungthai Bank, Siam Commercial Bank, Bank of Ayudhaya,

Bangkok Bank and Kasikorn Bank 

    

   
Consent form can be downloaded from the website for filling in information and send back to CIGNA or apply through ATM machine as per instruction below

Instruction for Direct Debit

Payment by direct debit (automatically deducted from savings account) of Bangkok Bank, KBank, BAY, KTB and SCB by completing the attached consent letter and return to CIGNA Insurance PCL or consent via ATM where you have savings account with. Please see instruction below:

Siam Commercial Bank Bank of Ayudhya

1. Insert ATM and input PIN number

2. Select “Other services”

3. Select “Service Application/ Prepaid Mobile Phone”

4. Select “Direct Debit Service”

5. Select Account Type “Savings”

6. Select COMP CODE is “0488” then select “OK”

or select “Scan Barcode”

7. Key in Customer No. (Ref.1 in bill payment form)

and select “OK”, If select  Scan Barcode function

please select  “Scan Barcode” again and put the bill payment

form over the Scan Barcode area in the ATM machine

8. Check all details and select “Confirm”

9. Receive confirmation slip

10. Customer will receive direct debit confirmation letter

within 30 days

1. Insert ATM and input PIN number

2. Select “Thai language”

3. Select “Other services”

4. Select “Direct Debit Service”

5. Select “Insert account number”

6. Insert payment account no. “777-0-05660-0”

and select “Correct”

7. Select “OK”

8. Select Account Type “Savings”

9. Key in Ref 1 (Ref.1 in bill payment form)

and select “OK”

10. Key in Ref 2 (Ref.2 in bill payment form)

and select “OK”

11. Receive confirmation slip

 
Krungthai Kasikorn Bank

1. Insert ATM and input PIN number

2. Select “Other services”

3. Select “Deposit/ Other services”

4. Select “Direct Debit Service”

5. Select “Identify Company Ref.”

6. Key in Company Ref “6092”

7. Key in Ref 1 (Ref.1 in bill payment form)

8. Key in Ref 2 (Ref.2 in bill payment form) 

and select “Correct”

9. Confirm transaction by selecting “Correct”

10. Receive confirmation slip

 

 

 

 

 

1. Insert ATM and input PIN number

2. Select “Service Application/ Donation Charity/ Other Services”

3. Select “Direct Debit Service”

4. Select “Others/ Identify Company Ref.”

5. Select “Savings Account”

6. Key in company ref.  “33550”

and select  “company ref. is corrected”

7. Key in customer no. (Ref.1 in bill payment form)

and select “number is corrected”

8. Key in ref. no. (Ref.2 in bill payment form)

and select “number is corrected”

9. Key in the amount shown in bill payment form

and select “amount is corrected”

10. Check all information/ condition

and select “Confirm”

11. Receive confirmation slip


3. Cash payments over the counter: CIGNA has provided services over counters which are:

       
                                  

4. Mobile phone via AIS and TRUE mobile service operator which are mPAY*                

and TRUE money express  

 

Information on mPAY registration and services, please contact AIS call center 1175 or visit website www.mpay.co.th

Information related to payment channels, please contact our Customer Services on Tel: 02 205 8484

Information on TRUE registration and services, please contact TRUE call center 02 900 9129 press 4

or visit website www.truemoney.co.th